Pulley Closure: New Developments

What is happening for Pulley customers now, how Cake can help, and how to get back into a working cap table.
Table of Contents
Switching from Pulley?
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Key Insights
  • Pulley customers tell us that they have been given a Nov 11 deadline to opt-in to Carta, instead of the original Nov 30 deadline.
  • Users can still log in and download their Pulley data until Jan 31, 2027, but no longer have the full Pulley app experience.
  • If you choose to migrate to Cake, migration is free, a person supports you throughout, and you see your cap table before you pay.
  • 🍰 Join Cake by Nov 30 for 20% off your first year.

It's been two months since Pulley's closure announcement, and many Pulley users have moved on and found a new home for their cap table. But if you’re one of those who are still deciding what to do next, you’ve likely already heard that the decision can’t wait any longer.

We're hearing from many customers that Pulley has given them a Nov 11 deadline (instead of the initial Nov 30) to opt in to Carta in order to retain access to the Pulley app.

The good news is that taking a different path is not as complicated as it sounds. Your data is yours and you can move it to a platform of your choice.

For many founders, this Pulley shutdown has been an eye-opener. It is also an opportunity to find a cap table that’s kinder to your runway, a better user experience, and a platform that’s going to be around for the long haul.

What's happening

Pulley has already started removing app access, and Pulley ceases operations on Dec 8.

Here is what that means for you:

  • Your data is still downloadable. After offboarding, you can still log in and download a full export until Jan 31, 2027. You just can't use the app.
  • The export is complete. It covers your cap table, reports, certificates, documents, 409A reports and the activity log.
  • Pulley is refunding unused time. Offboarded accounts get a pro-rated refund for the paid, unused part of their contract. Pulley handles the refund, so ask Pulley for the figure.

If you haven't exported yet, export everything from Pulley now. Pulley handles the refund, so there is nothing to hold your account open for.

How Cake can help

As long as you can still download your documents, we can migrate you to Cake. You don’t need the Pulley app. You need your exported data.

The sooner we start, the sooner you're back in a working cap table. Here is what Cake offers:

  • Free migration. Included with every Cake plan.
  • A person in the loop. Our team builds your cap table with you.
  • See it before you pay. You review your cap table in Cake first.
  • A Power-Up call after the build. We walk through your cap table live before you invite any stakeholders.
  • 20% off your first year until the end of November. YC companies from the 2020 to 2024 batches get 50% off year one instead.

Our commitment to you is a smooth migration, and the chance to see Cake with your own cap table data before you commit.

How to migrate to Cake

With Cake's managed migration, a real person supports you from your first export to your Power-Up call.

  1. Export from Pulley. Log in and download everything: cap table, stakeholders, vesting details, certificates, documents and 409A reports. If your access is already limited, send us the export you can still download from Pulley.
  2. Send it to us. Upload your files and our team gets started.
  3. We build your cap table. A person on our team rebuilds it in Cake from your export.
  4. Review it before you pay. You see your cap table in Cake before any payment.
  5. Power-Up call. We walk through it live, then you invite your stakeholders when you're ready.

Learn more details about migrating from Pulley to Cake.

Frequently Asked questions

Frequently asked questions

Can I still access my data in Pulley?

Yes. After offboarding you can still log in and download a full export until Jan 31, 2027. You just can't use the app.

Can Cake migrate me without access to the Pulley app?

Yes. As long as you have your documents and reports from Pulley, our team can build your cap table in Cake.

Do I need to send a Pulley invoice?

No. Pulley is refunding your unused time directly, so there is no invoice to send and no switch credit.

How much will Pulley refund me?

Pulley handles refunds, so ask them for the figure.

What happens to my 409A?

Download your 409A reports in your export. For the full picture, read Pulley shutdown: what happens to your 409A.

This article is designed and intended to provide general information in summary form on general topics. The material may not apply to all jurisdictions. The contents do not constitute legal, financial or tax advice. The contents is not intended to be a substitute for such advice and should not be relied upon as such. If you would like to chat with a lawyer, please get in touch and we can introduce you to one of our very friendly legal partners.